HUMERA'S ENSEMBLE PRIVACY POLICY

Last Updated: June 28, 2026

Privacy Policy

At Humera's Ensemble, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency about how it is collected, used, shared, and safeguarded.

This Privacy Policy explains how Humera's Ensemble ("Humera's Ensemble," "we," "our," or "us") collects, processes, uses, and discloses your personal information when you visit our website, purchase our products, create an account, communicate with us, or otherwise interact with our services (collectively, the "Services").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to deliver our products and services. As part of providing the Services, Shopify may collect and process certain information as described in this Privacy Policy and its own privacy practices.

In the event of any inconsistency between this Privacy Policy and our Terms of Service regarding the collection, processing, or disclosure of personal information, this Privacy Policy shall prevail.

We encourage you to read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described herein.

Personal Information We Collect

For the purposes of this Privacy Policy, "Personal Information" refers to any information that identifies, relates to, describes, or can reasonably be linked to an individual. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify a person.

Depending on how you interact with our Services, your location, and applicable legal requirements, we may collect and process the following categories of Personal Information:

Contact Information

Including your name, billing address, shipping address, email address, telephone number, and other contact details necessary to provide our Services.

Payment Information

Including payment card details, financial account information, billing information, transaction confirmations, and other payment-related information required to process your purchases securely.

Account Information

Including your username, password, security credentials, account preferences, and profile settings.

Transaction Information

Including products you browse, save to your wishlist, add to your cart, purchase, exchange, return, or cancel, as well as your order history.

Communications

Information you provide when contacting our customer service team, submitting enquiries, providing feedback, or communicating with us through any channel.

Device Information

Including your IP address, browser type, device identifiers, operating system, network information, and similar technical data.

Usage Information

Information about how you access, browse, and interact with our website and Services, including navigation patterns and user activity.

Sources of Personal Information

We may collect your Personal Information from the following sources:

• Directly from you, when you create an account, place an order, subscribe to our communications, contact us, or otherwise provide information through our Services.

• Automatically, through cookies, pixels, log files, and similar technologies when you access or use our website.

• From our service providers, who assist us in operating our business, processing payments, fulfilling orders, providing analytics, delivering customer support, and maintaining our technology infrastructure.

• From trusted business partners and third parties, where permitted by applicable law and necessary to support or enhance our Services.

How We Use Your Personal Information

We use your Personal Information to provide a seamless, secure, and personalized shopping experience. Depending on your interaction with our Services, we may use your information for the following purposes:

Providing and Improving Our Services

To process orders, facilitate payments, fulfil purchases, arrange shipping, manage returns and exchanges, maintain your account, remember your preferences, and personalize your shopping experience. We may also use your information to recommend products based on your browsing and purchase history and to continually improve the quality and functionality of our Services.

Marketing and Promotional Communications

To send you marketing communications, newsletters, promotional offers, and updates via email, SMS, or other permitted channels. We may also display relevant advertisements on our website and third-party platforms based on your interactions with our Services, subject to applicable law and your communication preferences.

Security and Fraud Prevention

To protect our customers, Services, and business from fraudulent, unauthorized, or unlawful activity. This includes verifying your identity, securing payment transactions, detecting suspicious behaviour, and safeguarding the integrity of our platform.

You are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other login information with anyone.

Customer Support

To respond to your enquiries, provide assistance, resolve issues, improve customer service, and maintain our ongoing relationship with you.

Legal and Regulatory Compliance

To comply with applicable laws, regulations, legal processes, and governmental requests, protect our legal rights, enforce our policies and agreements, resolve disputes, and investigate potential violations or unlawful activity.